Our Thinking

Design that connects us

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Empathy & the Domino Effect: Inclusive  & Accessible Change in the Aviation & Transport Industries 

By: Emily Yates, Oliver Bennett-Coles Tags: Accessibility & Inclusive Design
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Social Access & The Culture and Heritage Sector: The Difference Between a Good & a Great Experience

By: Emily Yates, David Watts, Oliver Bennett-Coles Tags: Accessibility & Inclusive Design
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Welcome to Mima

By: David Watts, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Operations Design, Wayfinding Design, Service Design, Accessibility & Inclusive Design, Immersive Technology, Customer Insight
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How to Improve Urgent Referrals?
The Power of Collaboration and a Service Design Approach

By: Ciara Little, Oliver Bennett-Coles Tags: Service Design
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Bringing Inclusivity to Consumer Healthcare
Has the Pandemic created a Perfect Storm?

By: Lisa Baker, Emily Yates, Oliver Bennett-Coles Tags: Accessibility & Inclusive Design
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Real Innovation Now Lies in the Most Unexpected Place

By: Phil Nutley, Oliver Bennett-Coles Tags: Service Design
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Urgent & Collaborative Change the Only Solution for the EV Revolution

By: David Watts, Oliver Bennett-Coles Tags: Human Factors & Ergonomics, Accessibility & Inclusive Design, Customer Insight