We are a human-centred design agency.
We design services, experiences, products and spaces making them accessible to all.
We've improved wayfinding of spaces, made digital experiences more usable, designed high-performing workspaces and developed strategies for improving customer experience, to name a few. From transport hubs to hospitals, exhibitions and attractions to renewable energy, we solve the big challenges with a human-scale approach.
Design that connects us
We're experts in human behaviour and design.
Grown over decades to inform our design of services, products and experiences, wayfinding strategy and other touchpoints where people interact with the physical or digital worlds.
Read about Our Services hereWe design the world through the human lens.
Everything begins and ends with human behaviour – our needs, wants and motivations. By viewing even the largest logistical challenges through human eyes, we make it work.
Read about Our Processes hereBecause design connects us.
Our design, driven by human behaviour connects people to experiences, to places and to process.
Read about Our Values and Our People hereCase Studies
Design that connects us
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Creating a Digital Wayfinding App for Diriyah Season
Diriyah Season
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Designing a Windfarm Control Room During the Pandemic for Equinor
Equinor
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Wayfinding that creates a sense of place at Tate St Ives
Tate St Ives
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Keeping passenger experience at the centre of HS2
HS2
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Reducing visual clutter by 50% at Schiphol’s New Pier
Schiphol
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Using Technology to Revolutionise the WICC Operation
Network Rail & South Western Railway
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Rethinking Urgent Referrals for York & Scarborough NHS Trust
York & Scarborough NHS Trust
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Defining the passenger experience vision to secure investment for Dublin Airport
Dublin Airport
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Integrating and re-locating the Kent Integrated Control Centre for Network Rail
Network Rail
Our Clients
Design that connects us
